Validation of the ComCare index for rater-based assessment of medical communication and interpersonal skills

Research output: Contribution to journalResearch articleContributedpeer-review

Contributors

  • Julia Gärtner - , University Hospital Hamburg Eppendorf (Author)
  • Lisa Bußenius - , University Hospital Hamburg Eppendorf (Author)
  • Kristina Schick - , Technical University of Munich (Author)
  • Sarah Prediger - , University Hospital Hamburg Eppendorf (Author)
  • Martina Kadmon - , Augsburg University (Author)
  • Pascal O. Berberat - , Technical University of Munich (Author)
  • Sigrid Harendza - , University Hospital Hamburg Eppendorf (Author)

Abstract

Objectives: To develop and validate a short instrument to assess undergraduate medical students’ communication and interpersonal skills in videographed history taking situations with simulated patients. Methods: Sixty-seven undergraduate medical students participating in an assessment including videographed physician-patient encounters for history taking with five simulated patients were included in this study. The last video of each participant's consultation hour was rated by two independent assessors with the eight-item ComCare index for assessment of communication and interpersonal skills newly designed for the external rater perspective (ComCareR). We compared the sum scores of the ComCareR with ratings of the same videos with the Kalamazoo Communication Skills Assessment Form from an observational perspective (KCSAFd-video) and the Global Rating scale (GR), which also measure communication and interpersonal skills. Results: The ComCareR showed an excellent interrater reliability (ICC =.85). We found a small but significant correlation with the KCSAFd-video Interpersonal Competence (ρ =.34, 95% CI [.10,.54]) and a high positive correlation with the GR (ρ =.59, 95% CI [.40,.73]). Conclusions: The ComCareR is a valid and brief index for holistic assessment of communication and interpersonal skills in physician-patient encounters. Practice implications: The ComCareR can be used for quick rater-based assessment of physicians’ communication and interpersonal skills.

Details

Original languageEnglish
Pages (from-to)1004-1008
Number of pages5
JournalPatient Education and Counseling
Volume105
Issue number4
Publication statusPublished - Apr 2022
Peer-reviewedYes
Externally publishedYes

External IDs

PubMed 34389227
ORCID /0000-0002-4819-4604/work/170587779

Keywords

ASJC Scopus subject areas

Keywords

  • Assessment, Communication, Consultation, Interpersonal skills, Medical education, Physician-patient encounter, Social skills