Towards an Integrated Platform for Business Process Management Systems and Robotic Process Automation
Research output: Contribution to book/Conference proceedings/Anthology/Report › Conference contribution › Contributed › peer-review
Contributors
Abstract
Business Process Management Systems (BPMS) and Robotic Process Automation (RPA) gain increasing relevance in digital transformation to enact and automate business processes. Recent discussions in academia and practice indicate a promising yet challenging integration of both technologies based on a standardized language for consistent process modeling and orchestration, like the Business Process Model and Notation (BPMN). However, scientific literature lacks profound approaches. Guided by Design Science Research, this empirical study substantiates the current debate with a scientifically grounded concept for integrating BPMS and RPA. Resting upon data from 20 expert interviews, we present the requirements and conceptual design of a holistic BPMS-RPA platform based on BPMN. The practicability of our approach is substantiated by five evaluation interviews and a prototypical implementation. Finally, we outline directions for further research and organizational practice.
Details
Original language | English |
---|---|
Title of host publication | Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum |
Editors | Andrea Marrella, Raimundas Matulevičius, Renata Gabryelczyk, Bernhard Axmann, Vesna Bosilj Vukšić, Walid Gaaloul, Mojca Indihar Štemberger, Andrea Kő, Qinghua Lu |
Publisher | Springer, Cham |
Pages | 138-153 |
Number of pages | 16 |
Volume | 459 |
ISBN (print) | 9783031161674 |
Publication status | Published - 7 Sept 2022 |
Peer-reviewed | Yes |
Publication series
Series | Lecture Notes in Business Information Processing |
---|---|
Number | 1 |
Volume | 459 |
External IDs
unpaywall | 10.1007/978-3-031-16168-1_9 |
---|---|
Scopus | 85138815761 |
Mendeley | 7386d473-cb22-3c78-8779-cb9291447c1a |
WOS | 000878116300009 |
Keywords
Research priority areas of TU Dresden
DFG Classification of Subject Areas according to Review Boards
Subject groups, research areas, subject areas according to Destatis
Sustainable Development Goals
ASJC Scopus subject areas
Keywords
- BPMN, BPMS, Design science research, Integration, RPA