Towards an Integrated Platform for Business Process Management Systems and Robotic Process Automation

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

Business Process Management Systems (BPMS) and Robotic Process Automation (RPA) gain increasing relevance in digital transformation to enact and automate business processes. Recent discussions in academia and practice indicate a promising yet challenging integration of both technologies based on a standardized language for consistent process modeling and orchestration, like the Business Process Model and Notation (BPMN). However, scientific literature lacks profound approaches. Guided by Design Science Research, this empirical study substantiates the current debate with a scientifically grounded concept for integrating BPMS and RPA. Resting upon data from 20 expert interviews, we present the requirements and conceptual design of a holistic BPMS-RPA platform based on BPMN. The practicability of our approach is substantiated by five evaluation interviews and a prototypical implementation. Finally, we outline directions for further research and organizational practice.

Details

OriginalspracheEnglisch
TitelBusiness Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum
Redakteure/-innenAndrea Marrella, Raimundas Matulevičius, Renata Gabryelczyk, Bernhard Axmann, Vesna Bosilj Vukšić, Walid Gaaloul, Mojca Indihar Štemberger, Andrea Kő, Qinghua Lu
Herausgeber (Verlag)Springer, Cham
Seiten138-153
Seitenumfang16
Band459
ISBN (Print)9783031161674
PublikationsstatusVeröffentlicht - 7 Sep. 2022
Peer-Review-StatusJa

Publikationsreihe

ReiheLecture Notes in Business Information Processing
Nummer1
Band459

Externe IDs

unpaywall 10.1007/978-3-031-16168-1_9
Scopus 85138815761
Mendeley 7386d473-cb22-3c78-8779-cb9291447c1a
WOS 000878116300009

Schlagworte

Forschungsprofillinien der TU Dresden

DFG-Fachsystematik nach Fachkollegium

Fächergruppen, Lehr- und Forschungsbereiche, Fachgebiete nach Destatis

Ziele für nachhaltige Entwicklung

Schlagwörter

  • BPMN, BPMS, Design science research, Integration, RPA