Towards an Integrated Platform for Business Process Management Systems and Robotic Process Automation
Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/Gutachten › Beitrag in Konferenzband › Beigetragen › Begutachtung
Beitragende
Abstract
Business Process Management Systems (BPMS) and Robotic Process Automation (RPA) gain increasing relevance in digital transformation to enact and automate business processes. Recent discussions in academia and practice indicate a promising yet challenging integration of both technologies based on a standardized language for consistent process modeling and orchestration, like the Business Process Model and Notation (BPMN). However, scientific literature lacks profound approaches. Guided by Design Science Research, this empirical study substantiates the current debate with a scientifically grounded concept for integrating BPMS and RPA. Resting upon data from 20 expert interviews, we present the requirements and conceptual design of a holistic BPMS-RPA platform based on BPMN. The practicability of our approach is substantiated by five evaluation interviews and a prototypical implementation. Finally, we outline directions for further research and organizational practice.
Details
Originalsprache | Englisch |
---|---|
Titel | Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum |
Redakteure/-innen | Andrea Marrella, Raimundas Matulevičius, Renata Gabryelczyk, Bernhard Axmann, Vesna Bosilj Vukšić, Walid Gaaloul, Mojca Indihar Štemberger, Andrea Kő, Qinghua Lu |
Herausgeber (Verlag) | Springer, Cham |
Seiten | 138-153 |
Seitenumfang | 16 |
Band | 459 |
ISBN (Print) | 9783031161674 |
Publikationsstatus | Veröffentlicht - 7 Sept. 2022 |
Peer-Review-Status | Ja |
Publikationsreihe
Reihe | Lecture Notes in Business Information Processing |
---|---|
Nummer | 1 |
Band | 459 |
Externe IDs
unpaywall | 10.1007/978-3-031-16168-1_9 |
---|---|
Scopus | 85138815761 |
Mendeley | 7386d473-cb22-3c78-8779-cb9291447c1a |
WOS | 000878116300009 |
Schlagworte
Forschungsprofillinien der TU Dresden
DFG-Fachsystematik nach Fachkollegium
Fächergruppen, Lehr- und Forschungsbereiche, Fachgebiete nach Destatis
Ziele für nachhaltige Entwicklung
ASJC Scopus Sachgebiete
Schlagwörter
- BPMN, BPMS, Design science research, Integration, RPA