Systematische Risikoanalyse der medizinischen Leistungsprozesse durch detaillierte Mitarbeiterbefragungen – eine effektive Basis zur Optimierung der Patientensicherheit
Research output: Contribution to journal › Research article › Contributed › peer-review
Contributors
Abstract
Due to the knowledge gap that exists between patients and health care staff the quality of medical treatment usually cannot be assessed securely by patients. For an optimization of safety in treatment related processes of medical care, the medical staff needs to be actively involved in preventive and proactive quality management. Using voluntary, confidential and non punitive systematic employee surveys, vulnerable topics and areas in patient care revealing preventable risks can be identified at an early stage. Preventive measures to continuously optimize treatment quality can be defined by creating a risk portfolio and a priority list of vulnerable topics. Whereas critical incident reporting systems are suitable for continuous risk assessment by detecting safety relevant single events, employee surveys permit to conduct a systematic risk analysis of all treatment related processes of patient care at any given point in time.
Translated title of the contribution | A systemic risk analysis of hospital management processes by medical employees an effective basis for improving patient safety |
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Details
Original language | German |
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Pages (from-to) | 228-236 |
Number of pages | 9 |
Journal | Zeitschrift fur Evidenz, Fortbildung und Qualitat im Gesundheitswesen |
Volume | 103 |
Issue number | 4 |
Publication status | Published - 2009 |
Peer-reviewed | Yes |
External IDs
PubMed | 19545085 |
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Keywords
Sustainable Development Goals
ASJC Scopus subject areas
Keywords
- Patient safety, Quality management, Risk analysis, Rrisk management