Multi-user multi-device interaction with large displays at the point of sale: An application case

Research output: Contribution to book/conference proceedings/anthology/reportConference contributionContributedpeer-review

Contributors

Abstract

The internet raises challenges for retailers, since it provides a competing sales channel that allows effectively unlimited access to arbitrary products. In particular, this enables a phenomenon known as showrooming, where customers inspect products in local stores and subsequently order from arbitrary online shops. By combining large public displays in stores with personal mobile devices, our prototype multiuser shopping system has the potential to alleviate this: Store-specific shopping carts on the mobile bind customers even after they have exited the store. Significantly, the system is optimized to minimize attention switches between the devices by treating the mobile device as eyes-free remote control wherever possible, using the mobile display only for personal data. We report on interaction concepts, our prototypical implementation, and user feedback, contributing an initial iteration for best practices in this domain.

Details

Original languageEnglish
Title of host publicationProceedings of the 2015 ACM International Conference on Interactive Tabletops and Surfaces, ITS 2015
PublisherAssociation for Computing Machinery, Inc
Pages343-348
Number of pages6
ISBN (electronic)9781450338998
Publication statusPublished - 15 Nov 2015
Peer-reviewedYes

Publication series

SeriesConference ISS - ISS: Interactive Surfaces and Spaces (previously ITS: Interactive Tabletops and Surfaces)

Conference

Title2015 ACM International Conference on Interactive Tabletops and Surfaces
Abbreviated titleITS '15
Conference number10
Duration15 - 18 November 2015
Website
Degree of recognitionInternational event
CityFunchal, Madeira
CountryPortugal

External IDs

ORCID /0000-0002-2176-876X/work/159171499

Keywords

Keywords

  • Attention switches, Cross-device interaction, Large displays, Mobile phones, Multi-display environment, Point of sale