Multi-user multi-device interaction with large displays at the point of sale: An application case

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

The internet raises challenges for retailers, since it provides a competing sales channel that allows effectively unlimited access to arbitrary products. In particular, this enables a phenomenon known as showrooming, where customers inspect products in local stores and subsequently order from arbitrary online shops. By combining large public displays in stores with personal mobile devices, our prototype multiuser shopping system has the potential to alleviate this: Store-specific shopping carts on the mobile bind customers even after they have exited the store. Significantly, the system is optimized to minimize attention switches between the devices by treating the mobile device as eyes-free remote control wherever possible, using the mobile display only for personal data. We report on interaction concepts, our prototypical implementation, and user feedback, contributing an initial iteration for best practices in this domain.

Details

OriginalspracheEnglisch
TitelProceedings of the 2015 ACM International Conference on Interactive Tabletops and Surfaces, ITS 2015
Herausgeber (Verlag)Association for Computing Machinery, Inc
Seiten343-348
Seitenumfang6
ISBN (elektronisch)9781450338998
PublikationsstatusVeröffentlicht - 15 Nov. 2015
Peer-Review-StatusJa

Publikationsreihe

ReiheConference ISS - ISS: Interactive Surfaces and Spaces (previously ITS: Interactive Tabletops and Surfaces)

Konferenz

Titel2015 ACM International Conference on Interactive Tabletops and Surfaces
KurztitelITS '15
Veranstaltungsnummer10
Dauer15 - 18 November 2015
Webseite
BekanntheitsgradInternationale Veranstaltung
StadtFunchal, Madeira
LandPortugal

Externe IDs

ORCID /0000-0002-2176-876X/work/159171499

Schlagworte

Schlagwörter

  • Attention switches, Cross-device interaction, Large displays, Mobile phones, Multi-display environment, Point of sale