Informal governance in the digital transformation
Research output: Contribution to journal › Research article › Contributed › peer-review
Contributors
Abstract
Purpose: The purpose of this study is to explore if and how informal governance mechanisms are used for coordinating actors of digitalized supply networks. Design/methodology/approach: A multiple case study analysis of ten German firms in digitalized supply networks is conducted. Data are collected through semi-structured expert interviews with interviewees having notable years of professional experience in purchasing or sales. Findings: This research shows that reduced personal contacts in digitalized supply networks decrease the ability to coordinate with informal governance mechanisms. However, the need for informal governance in digitalized supply networks remains when facing supply network disruptions or building new business relationships. Originality/value: This is the first study examining the role of informal governance mechanisms in digitalized supply networks. Theoretical and practical insights on the changing abilities and needs to use informal governance after the digital transformation are given.
Details
Original language | English |
---|---|
Pages (from-to) | 1060-1084 |
Number of pages | 25 |
Journal | International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA |
Volume | 41 |
Issue number | 7 |
Publication status | Published - 2021 |
Peer-reviewed | Yes |
External IDs
Scopus | 85111620062 |
---|---|
ORCID | /0000-0003-2340-1731/work/142244940 |
ORCID | /0000-0001-6942-3763/work/142252896 |
Mendeley | 55d13590-d98c-36e6-a2cd-c18e8d4dfcdd |
Keywords
ASJC Scopus subject areas
Keywords
- Data analytics, Digitalization, Multiple case study, Informal governance mechanism, Transparency, Digitalization, Multiple case study, Data analytics