Informal governance in the digital transformation

Publikation: Beitrag in FachzeitschriftForschungsartikelBeigetragenBegutachtung

Abstract

Purpose: The purpose of this study is to explore if and how informal governance mechanisms are used for coordinating actors of digitalized supply networks. Design/methodology/approach: A multiple case study analysis of ten German firms in digitalized supply networks is conducted. Data are collected through semi-structured expert interviews with interviewees having notable years of professional experience in purchasing or sales. Findings: This research shows that reduced personal contacts in digitalized supply networks decrease the ability to coordinate with informal governance mechanisms. However, the need for informal governance in digitalized supply networks remains when facing supply network disruptions or building new business relationships. Originality/value: This is the first study examining the role of informal governance mechanisms in digitalized supply networks. Theoretical and practical insights on the changing abilities and needs to use informal governance after the digital transformation are given.

Details

OriginalspracheEnglisch
Seiten (von - bis)1060-1084
Seitenumfang25
Fachzeitschrift International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Jahrgang41
Ausgabenummer7
PublikationsstatusVeröffentlicht - 2021
Peer-Review-StatusJa

Externe IDs

Scopus 85111620062
ORCID /0000-0003-2340-1731/work/142244940
ORCID /0000-0001-6942-3763/work/142252896
Mendeley 55d13590-d98c-36e6-a2cd-c18e8d4dfcdd

Schlagworte

Schlagwörter

  • Data analytics, Digitalization, Multiple case study, Informal governance mechanism, Transparency, Digitalization, Multiple case study, Data analytics