How to measure the accessibility maturity of organizations - A survey on accessibility maturity models for higher education.

Research output: Contribution to journalReview articleContributedpeer-review

Contributors

  • Nadine Auer - , University of Stuttgart, TUD Dresden University of Technology (Author)
  • Samira Kalemba - , Freiburg University of Education (Author)
  • Christin Stormer - , Bielefeld University (Author)
  • Ann-Katrin Böhm - , Heidelberg University of Education (Author)
  • Hakan Çetin - , Freiburg University of Education (Author)
  • Anja Gutjahr - , Heidelberg University of Education (Author)
  • Franziska Neumann - , Freiburg University of Education (Author)
  • Verena Kersken - , University of Stuttgart (Author)
  • Gerhard Weber - , Chair of Human-Computer Interaction (Author)
  • Gottfried Zimmermann - , University of Stuttgart (Author)

Abstract

Maturity models are increasingly used to advance the processes of organizations, including Higher Education Institutions. In this paper, we review existing maturity models to analyze and optimize the accessibility of organizations. Therefore, we conducted a systematic literature research in the databases Web of Science, IEEE Xplore, BASE, ACM, and Google Scholar, resulting in 13 different maturity models. An additional web search on maturity models for accessibility found another 12 maturity models that we added to the results. Finally, we analyzed the 25 maturity models in more detail, specifically the indicators that each maturity model uses to measure accessibility. The most frequent indicators were “responsibility”, “competences & training”, and “monitoring”, with differences in the frequencies when separated by target group. Out of the 25 maturity models found, only 6 focused on Higher Education Institutions. None of the existing maturity models focuses on teaching and learning of accessibility explicitly.

Details

Original languageEnglish
Article number1134320
JournalFrontiers in Computer Science
Volume5
Publication statusPublished - 2023
Peer-reviewedYes

External IDs

Scopus 85165029882
ORCID /0000-0002-1890-4281/work/159607973

Keywords

Library keywords