Context Matters: The Use of Algorithmic Management Mechanisms in Platform, Hybrid, and Traditional Work Contexts

Research output: Contribution to book/Conference proceedings/Anthology/ReportConference contributionContributedpeer-review

Abstract

Emerged from platform organizations, algorithmic management (AM) refers to a data-driven approach in which intelligent algorithms are employed to automate managerial functions. Given its organizational benefits (e.g., efficiency gains), AM is also increasingly used in other work contexts, including traditional organizations (with permanent employees). Against this backdrop, our study investigates what AM mechanisms are used in different organizational work contexts and to what extent, and why, these mechanisms translate to other contexts. We do so by systematically analyzing and synthesizing knowledge from 45 studies. Our results point to seven usage patterns regarding the contextual translatability of AM mechanisms. For example, while we find that some mechanisms are used across contexts but with differing intentions, we also identify several context-specific AM mechanisms that are not (easily) translatable. We conclude by discussing factors that help explain the identified usage patterns (e.g., worker status and skill level) and promising avenues for future research.

Details

Original languageEnglish
Title of host publicationProceedings of the 56th Hawaii International Conference on System Sciences (HICSS)
Place of PublicationMaui, HI
Pages5282-5291
Publication statusPublished - 2023
Peer-reviewedYes

External IDs

Scopus 85152129193
Mendeley bd3aed32-411f-3c9e-9fe3-6e9835f34323
ORCID /0000-0001-6006-2594/work/142254417

Keywords

DFG Classification of Subject Areas according to Review Boards

Keywords

  • Matrix production systems, flexibility, material supply strategies, resilience, simulation