Citizens’ Intention to (Re)Use Open Government Data: The Perspectives of Non-users and Users and the Moderating Role of Use Purposes

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/Gutachten › Beitrag in Konferenzband › Beigetragen › Begutachtung

Abstract

Open Government Data (OGD) is promoted globally to enhance transparency, participation, and public value, yet citizen engagement remains limited. Existing research often examines OGD adoption using generic technology acceptance models and rarely differentiates between citizens who have previously used OGD and those who have not. This study investigates determinants of citizens’ intention to (re)use OGD through a municipal survey (N = 621), explicitly distinguishing between users and non-users and examining how different use purposes moderate its use. The results show that hedonic motivation and social influence are the strongest predictors of use intention across both groups. However, important differences emerge; expected utility and data literacy significantly influence reuse among existing users, whereas awareness and transparency are more relevant for non-users. Furthermore, the use purposes transparency and participation exhibit targeted moderating effects on key adoption relationships. Overall, the model explains 42% of the variance in (re)use intention among users and 47% among non-users. By identifying differences in determinants between users and non-users and highlighting the role of civic use purposes, the study advances understanding of citizen engagement with OGD and provides insights for designing targeted digital government strategies for non-users and reusers that translate OGD availability into meaningful public use.

Details

OriginalspracheEnglisch
TitelElectronic Government
Herausgeber (Verlag)Springer Nature
Seiten346–362
Seitenumfang17
ISBN (elektronisch)978-3-032-35747-2
ISBN (Print)978-3-032-35746-5
PublikationsstatusElektronische Veröffentlichung vor Drucklegung - 10 Sept. 2026
Peer-Review-StatusJa

Publikationsreihe

ReiheLecture Notes in Computer Science
Band16933
ISSN0302-9743

Konferenz

Titel24th IFIP WG 8.5 International Conference on Electronic Government
KurztitelEGOV-CeDEM-ePart 2026
Veranstaltungsnummer24
Dauer1 - 3 September 2026
Webseite
BekanntheitsgradInternationale Veranstaltung
OrtHarokopio University
StadtAthens
LandGriechenland

Externe IDs

ORCID /0000-0001-6006-2594/work/215833439
ORCID /0000-0001-8365-8905/work/215834805
ORCID /0009-0006-2027-0229/work/215835729