We have a platform, but nobody builds on it – what influences Platform-as-a-Service post-adoption?

Research output: Contribution to journalResearch articleContributedpeer-review

Contributors

Abstract

When higher-level management of a company has strategically decided to adopt Platform-as-a-Service (PaaS) as a Cloud Computing (CC) delivery model, decision-makers at lower hierarchy levels still need to decide whether they want to post-adopt PaaS for building or running an information system (IS) – a decision that numerous companies are currently facing. This research analyzes the influential factors of this managerial post-adoption decision on the IS-level. A survey of 168 business and Information Technology (IT) professionals investigated the influential factors of this PaaS post-adoption decision. The results show that decision-makers’ perceptions of risks inhibit post-adoption. Vendor trust and trialability reduce these perceived risks. While competitive pressure increases perceived benefits, it does not significantly influence PaaS post-adoption. Controversially, security and privacy, cost savings, and top management support do not influence post-adoption, as opposed to findings on company-level adoption. Subsamples constructed by the form of post-adoptive use (migration of IS, enhancement of IS, new IS development) exhibit better goodness-of-fit measures than the full sample. Future research should explore this interrelation of the form of post-adoptive use and the post-adoption influence factors.

Details

Original languageEnglish
Pages (from-to)49-70
Number of pages22
JournalInternational journal of information systems and project management
Volume10
Issue number1
Publication statusPublished - 5 Apr 2022
Peer-reviewedYes

External IDs

unpaywall 10.12821/ijispm100103
ORCID /0000-0002-9465-9679/work/142250654

Keywords

Research priority areas of TU Dresden

DFG Classification of Subject Areas according to Review Boards

Sustainable Development Goals

Keywords

  • cloud computing, delivery model, Platform-as-a-Service, post-adoption