Using compact Retrieval-Augmented Generation for knowledge preservation in SMBs

Research output: Contribution to book/Conference proceedings/Anthology/ReportConference contributionContributedpeer-review

Contributors

Abstract

Knowledge preservation is a critical challenge for small and medium-sized businesses (SMBs). Employee fluctuation and evolving work tasks create a permanent risk of knowledge and experience loss. Therefore, SMBs need effective and efficient strategies for knowledge retention. As most knowledge in companies is primarily encoded as language or text, large language models (LLMs) offer a promising solution for the preservation and utilization of knowledge. However, despite their strengths, their adoption and deployment are challenging. To address this issue, we propose a system based on the Retrieval-Augmented Generation (RAG) concept that combines small, locally run language models with traditional retrieval algorithms to significantly enhance the process of knowledge preservation and utilization by reducing search efforts.

Details

Original languageEnglish
Title of host publicationHuman Interaction and Emerging Technologies (IHIET-AI 2025)
EditorsTareq Ahram, Antonio Lopez Arquillos, Juan Gandarias, Adrian Morales Casas
Number of pages11
ISBN (electronic)978-1-964867-37-3
Publication statusPublished - 2025
Peer-reviewedYes

Publication series

SeriesAHFE International
Volume161
ISSN2771-0718

Keywords

Research priority areas of TU Dresden

Keywords

  • Retrieval-augmented Generation, Wissenserhalt, große Sprachmodell, Retrieval-Augmented Generation, Large Language Models, Knowledge Preservation