Tool-Augmented LLMs for Rapid Data Insights: Empowering Non-Expert Users in Open Government Data Contexts

Research output: Contribution to conferencesPaperContributedpeer-review

Abstract

Open Government Data (OGD) initiatives aim to foster transparency and innovation, yet actual usage remains low due to limited user resources, low data literacy, and a lack of supportive tools. Adopting a Design Science Research (DSR) approach, this study explores how systems must be designed to enable non-expert users to effectively interact with OGD. We propose a design theory comprising design requirements, design principles, and design features, which we instantiate in a prototypical system based on the ChatGPT platform. The core design integrates large language models (LLMs) with tool augmentation techniques to enable fully automated data retrieval, analysis, visualization, and interpretation through natural language interaction. Initial formative evaluations indicate that tool-augmented LLMs can substantially lower interaction barriers for non-expert users, while limitations in accuracy and reliability remain. Our study contributes prescriptive design knowledge and practical guidance for developing advanced natural language interfaces for OGD platforms.

Details

Original languageEnglish
Pages2053-2062
Number of pages10
Publication statusPublished - 6 Jan 2026
Peer-reviewedYes

Conference

Title59th Hawaii International Conference on System Sciences
Abbreviated titleHICSS 2026
Conference number59
Duration6 - 9 January 2026
Website
Degree of recognitionInternational event
LocationHyatt Regency Maui
CityMaui
CountryUnited States of America