Socio-technical walkthrough: Designing technology along work processes
Research output: Contribution to book/conference proceedings/anthology/report › Conference contribution › Contributed › peer-review
Contributors
Abstract
How can the documentation of concepts for complex socio-technical systems, such as the adoption of groupware, be incorporated into practices of PD? Documents are important in supporting participants in their decision-making and in serving as a guidance for the ongoing project. To create such documents a mix of abstract graphical models and illustrative material can be used. There is evidence which suggests that they can be successfully employed if they are embedded into a communication process which is facilitated in a specific manner: The socio-technical walkthrough (STWT) that supports a participatory process during which concepts of such systems are (re-)considered step by step. A case study describes the challenges and benefits of the STWT paying special attention to aspects such as facilitating strategies, required preparation, training, characteristics of the diagrams, and accompanying work.
Details
Original language | English |
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Title of host publication | PDC 04: Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices |
Publisher | Association for Computing Machinery (ACM), New York |
Pages | 132-141 |
Number of pages | 10 |
Volume | Volume 1 |
ISBN (electronic) | 978-1-58113-851-1 |
Publication status | Published - 2004 |
Peer-reviewed | Yes |
Externally published | Yes |
Publication series
Series | Participatory Design : Proceedings of the ... Participatory Design Conference |
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Conference
Title | PDC 2004 - Proceedings of the Eight Participatory Design Conference 2004 - Artful Integration: Interweaving Media, Matrials and Practices |
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Duration | 27 - 31 July 2004 |
City | Toronto, ON |
Country | Canada |
External IDs
ORCID | /0000-0003-1106-474X/work/151436815 |
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Keywords
ASJC Scopus subject areas
Keywords
- Diagrams, Modeling, Participatory Design, Socio-technical Systems