Revisiting the Concept of IT Capabilities in the Era of Digitalization
Research output: Contribution to book/Conference proceedings/Anthology/Report › Conference contribution › Contributed › peer-review
Contributors
Abstract
In the era of digitalization, companies review how to build competitive advantage drawing on their capabilities. In this context, the paper revisits the concept of IT capabilities. We summarize the “canonical” body of literature to characterize how leading scholars conceptualized and differentiated IT capabilities and then we show how new types of IT capabilities (for example, rising from SMACIT technologies) relate to this. We find that the resource-based view is still leading in how to conceptualize IT capabilities. However, an alternative perspective on IT assets is emerging, looking at it from the angle of digital technologies as stacks. Digital technologies form the foundation for a new technology-driven perspective on IT capabilities. This new view complements the established differentiation of IT capabilities considering IT infrastructure flexibility, IT management, and IT personnel capability. Both perspectives describe the explorative and exploitative nature of IT capabilities. This paper helps scholars and practitioners to clearly distinguish different perspectives of IT capabilities on how to build a competitive advantage from IT today.
Details
Original language | English |
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Title of host publication | 2020 IEEE 22nd Conference on Business Informatics (CBI) 2020 |
Publisher | IEEE Xplore |
Pages | 84-93 |
Number of pages | 10 |
ISBN (electronic) | 978-1-7281-9926-9 |
ISBN (print) | 978-1-7281-9927-6 |
Publication status | Published - 2020 |
Peer-reviewed | Yes |
Publication series
Series | IEEE Conference on Business Informatics, CBI |
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External IDs
Scopus | 85089278162 |
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ORCID | /0000-0002-9465-9679/work/142250674 |