The occurrence of two-particle inelastic backscattering has been conjectured in helical edge states of topological insulators and is expected to alter transport. Here, by using a renormalization group approach, we provide a microscopic derivation of this process, in the presence of a time-reversal invariant Rashba impurity potential. We are able to prove that such an effect only occurs in the presence of electron-electron interactions. Furthermore, we find that the linear conductance as a function of temperature exhibits a crossover between two scaling behaviors, T4K for K 1/2 and T8K ^-2 for K<1/2, with K the Luttinger parameter.