Realizing the Full Potential of Robotic Process Automation Through a Combination with BPM
Research output: Contribution to book/conference proceedings/anthology/report › Conference contribution › Contributed › peer-review
Contributors
Abstract
Robotic Process Automation (RPA) is currently a topic of interest for both research and industry. Many administrative tasks in operations consume a vast amount of time and create little value. The possibility that the responsible employees can quickly and easily automate these processes by themselves makes RPA a promising approach for many processes. However, RPA procedures are only able to automate a process in its present form. In this way, redundancies and excessive process steps are incorporated into RPA process flows. Combining RPA with the popular Business Process Management (BPM) approach poses a useful strategy as the as-is process is optimized first. The RPA procedure is then deployed on the optimized process to reach its full automation potential. This paper proposes a methodology to combine RPA and BPM and demonstrates the potential within a case study. Benefits, limitations, and further research opportunities are likewise addressed.
Details
Original language | English |
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Title of host publication | Logistics Management |
Publisher | Springer, Cham |
Pages | 104-119 |
ISBN (print) | 978-3-030-29820-3 |
Publication status | Published - Sept 2019 |
Peer-reviewed | Yes |
External IDs
Scopus | 85081580815 |
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ORCID | /0000-0002-3197-6159/work/142235849 |
ORCID | /0000-0002-3549-080X/work/142245950 |
ORCID | /0000-0001-6942-3763/work/142252883 |
Keywords
Keywords
- Robotic Process Automation