Promise not fulfilled: FinTech, data privacy, and the GDPR
Research output: Contribution to journal › Research article › Contributed › peer-review
Contributors
Abstract
This article analyzes how the General Data Protection Regulation (GDPR) has affected the privacy practices of FinTech firms. We study the content of 276 privacy statements respectively before and after the GDPR became binding. Using text analysis methods, we find that the readability of the privacy statements has decreased. The texts of privacy statements have become longer and use more standardized language, resulting in worse user comprehension. This calls into question whether the GDPR has achieved its original goal—the protection of natural persons regarding the transparent processing of personal data. We also link the content of the privacy statements to FinTech-specific determinants. Before the GDPR became binding, more external investors and a higher legal capital were related to a higher quantity of data processed and more transparency, but not thereafter. Finally, we document mimicking behavior among FinTech industry peers with regard to the data processed and transparency.
Details
Original language | English |
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Article number | 33 |
Journal | Electronic Markets: The International Journal on Networked Business |
Volume | 33 |
Issue number | 1 |
Publication status | Published - Dec 2023 |
Peer-reviewed | Yes |
External IDs
dblp | journals/electronicmarkets/DorfleitnerHK23 |
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unpaywall | 10.1007/s12525-023-00622-x |
ORCID | /0000-0002-0576-7759/work/142239319 |
Scopus | 85161979480 |
WOS | 001032868100001 |
Mendeley | 76e778ca-b9e7-3d8e-8ef3-26b41e548d30 |
Keywords
Research priority areas of TU Dresden
DFG Classification of Subject Areas according to Review Boards
Subject groups, research areas, subject areas according to Destatis
ASJC Scopus subject areas
Keywords
- Data privacy, FinTech, Financial technology, General Data Protection Regulation, Privacy statement, Textual analysis