Process Performance Measurement System – towards a customer-oriented solution
Research output: Contribution to journal › Review article › Contributed › peer-review
Contributors
Details
| Original language | English |
|---|---|
| Pages (from-to) | 312-331 |
| Number of pages | 20 |
| Journal | Business Process Management Journal |
| Volume | 21 |
| Issue number | 2 |
| Publication status | Published - 2015 |
| Peer-reviewed | Yes |
External IDs
| Scopus | 84924763012 |
|---|
Keywords
Keywords
- Process Management, Process Controlling, Process Performance Measurement