Medical Work in the Wake of Machine Learning

Research output: Contribution to book/Conference proceedings/Anthology/ReportChapter in book/Anthology/ReportInvitedpeer-review

Contributors

Abstract

As its applications become increasingly widespread, machine learning (ML) is reshaping global labour landscapes, including in the medical sector. When it comes to medical work, ML is often mobilised to intervene in the workforce shortages that engender the future sustainability of healthcare systems. This chapter addresses claims depicting ML technologies as labour-saving by dwelling on the reconfiguration they attempt to generate within medical work. Specifically, it proposes examining medical work in the wake of ML by zooming in on how ML logics attempt to reconceptualise and intervene upon medical work. It does so, first, by reviewing recent literature on ML applications in clinical practice and their implications for medical work. Subsequently, it provides an empirical analysis of two case studies of ML as it is developed for and tested in acute care. It proposes a conceptualisation of ML as a labour-redirecting technology, which achieves efficiency by leaving some tasks at least temporarily unperformed. Given that tasks that are not organisationally visible and machine-readable fall outside the scope of this technology, this chapter proposes that ML is likely to result in an intensification of professionals’ labour in organisational settings.

Details

Original languageEnglish
Title of host publicationDe Gruyter Handbook of Digital Health and Society
Pages217-232
Number of pages16
ISBN (electronic)9783111247854
Publication statusPublished - Feb 2026
Peer-reviewedYes

Publication series

SeriesDe Gruyter Contemporary Social Sciences Handbooks
Volume11
ISSN2747-9269

External IDs

Scopus 105040090733

Keywords

ASJC Scopus subject areas

Keywords

  • acute care, invisible work, machine learning, medical work, workforce shortages