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Measuring and Improving the Quality of Services Provided by Data Centers: a Case Study

Research output: Contribution to conferences › Paper › Contributed › peer-review

Contributors

Martin Zinner - , Center for Information Services and High Performance Computing (ZIH) (Author)
Kim Feldhoff - , Center for Information Services and High Performance Computing (ZIH) (Author)
Michael Kluge - , Center for Information Services and High Performance Computing (ZIH) (Author)
Matthias Jurenz - , Center of Information Services and High Performance Computing (ZIH) (Author)
Ulf Markwardt - , Center for Information Services and High Performance Computing (ZIH) (Author)
Daniel Sprenger - , Center of Information Services and High Performance Computing (ZIH) (Author)
Holger Mickler - , Center for Information Services and High Performance Computing (ZIH) (Author)
Rui Song - (Author)
Andreas Tschipang - , Center of Information Services and High Performance Computing (ZIH) (Author)
Björn Gehlsen - , Center for Information Services and High Performance Computing (ZIH) (Author)
Wolfgang E. Nagel - , Center for Information Services and High Performance Computing (ZIH), Chair of Computer Architecture (Author)

Details

Original language	English
Pages	61-71
Number of pages	11
Publication status	Published - 14 Oct 2018
Peer-reviewed	Yes

Conference

Title	ICSEA 2018: The Thirteenth International Conference on Software Engineering Advances
Abbreviated title	ICSEA 2018
Conference number
Duration	14 - 18 October 2018
Website	https://www.iaria.org/conferences2018/ICSEA18.html
Degree of recognition	International event
Location	Hotel Novotel Cap 3000
City	Nice
Country	France

External IDs

ORCID	/0000-0002-1686-8440/work/193177254
ORCID	/0009-0009-9342-629X/work/193863831

Keywords

Keywords

Customer satisfaction, Flow factor, Key performance indicators, Kingman's equation, Little's Law, Quality of Services, Performance data center, Operating curve management, Operating curve management, Performance data center, QoS