Introducing Mobile Device-Based Interactions to Users: An Investigation of Onboarding Tutorials

Research output: Contribution to book/conference proceedings/anthology/reportConference contributionContributedpeer-review

Contributors

Abstract

Various built-in sensors enable interacting with mobile devices beyond the screen. So-called mobile device-based interaction techniques are characterized by movements and positions in real space, e.g. twisting the device to switch between front and rear camera or pouring photos from one device into another for sharing. Although interactions should be as intuitive as possible, it is often necessary to introduce them, especially if they are complex or new to the user. Applications have to present interactions appropriately so that users can understand and use them easily. We conducted a user study to investigate the suitability of onboarding tutorials for mobile device-based interaction techniques. Results show that these types of tutorials are insufficient for communicating mobile device-based interactions, mainly because of their spatial and tangible characteristics but also their collaborative and representative interdependencies. Based on this, we propose suggestions for improving the design of tutorials for device-based interactions with mobile phones.

Details

Original languageEnglish
Title of host publicationHuman-Computer Interaction. Multimodal and Natural Interaction
EditorsMasaaki Kurosu
PublisherSpringer
Pages428-442
Number of pages15
ISBN (electronic)978-3-030-49062-1
ISBN (print)978-3-030-49061-4
Publication statusPublished - 2020
Peer-reviewedYes

Publication series

SeriesLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12182 LNCS
ISSN0302-9743

Conference

TitleThematic Area on Human Computer Interaction, HCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
Duration19 - 24 July 2020
CityCopenhagen
CountryDenmark

External IDs

Scopus 85088751576

Keywords

Keywords

  • Device-based interaction, Gestures, Mobile phones, Onboarding tutorials

Library keywords