Effectiveness and Acceptance of Conversational Agent-Based Psychotherapy for Depression and Anxiety Treatment: Methodological Literature Review
Research output: Contribution to book/Conference proceedings/Anthology/Report › Conference contribution › Contributed › peer-review
Contributors
Abstract
Conversational agent-based psychotherapy is a novel field of research. Its importance has rapidly increased in recent years due to the heightened demand for psychotherapy treatment options and a related demand for cost-effective, scalable, and low-threshold solutions to provide mental health support to the general population. This methodological literature review investigates the current state of research on the effectiveness and acceptance of chatbot and voice assistant-based psychotherapy approaches by focusing on used measurement methods and achieved study outcomes. Following the updated PRISMA guidelines for reporting systematic reviews 1432 publications are identified and reduced to a result set of 22 publications based on a rigorous screening process. Overall, the current state of research suggests that conversational agents might be an effective treatment option for people with depression and anxiety and show good acceptance by users. As there is a high heterogeneity of study designs, and methodologies, and a lack of randomized controlled trials with conventional treatment control groups, more research in the field is needed.
Details
Original language | English |
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Title of host publication | Intelligent Systems and Applications |
Editors | Kohei Arai |
Pages | 188–203 |
Number of pages | 16 |
Publication status | Published - 2024 |
Peer-reviewed | Yes |
Publication series
Series | Lecture Notes in Networks and Systems |
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Volume | 1065 |
ISSN | 2367-3370 |
External IDs
Scopus | 85201002186 |
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Keywords
Sustainable Development Goals
ASJC Scopus subject areas
Keywords
- Anxiety, Conversational agents, Depression, Human-computer interaction, Internet-based psychotherapy, Natural language processing