Cultural commonsense knowledge for intercultural dialogues
Research output: Contribution to conferences › Paper › Contributed › peer-review
Contributors
Abstract
Despite recent progress, large language models (LLMs) still face the challenge of appropriately reacting to the intricacies of social and cultural conventions. This paper presents Mango, a methodology for distilling high-accuracy, high-recall assertions of cultural knowledge. We judiciously and iteratively prompt LLMs for this purpose from two entry points, concepts and cultures. Outputs are consolidated via clustering and generative summarization. Running the Mango method with GPT-3.5 as underlying LLM yields 167K high-accuracy assertions for 30K concepts and 11K cultures, surpassing prior resources by a large margin in quality and size. In an extrinsic evaluation for intercultural dialogues, we explore augmenting dialogue systems with cultural knowledge assertions. Notably, despite LLMs inherently possessing cultural knowledge, we find that adding knowledge from Mango improves the overall quality, specificity, and cultural sensitivity of dialogue responses, as judged by human annotators. Data and code are available for download.
Details
| Original language | English |
|---|---|
| Pages | 1774-1784 |
| Number of pages | 11 |
| Publication status | Published - 21 Oct 2024 |
| Peer-reviewed | Yes |
Conference
| Title | 33rd ACM International Conference on Information and Knowledge Management |
|---|---|
| Abbreviated title | CIKM 2024 |
| Conference number | 33 |
| Duration | 21 - 25 October 2024 |
| Website | |
| Degree of recognition | International event |
| Location | Boise Centre |
| City | Boise |
| Country | United States of America |
External IDs
| ORCID | /0000-0002-5410-218X/work/173517501 |
|---|---|
| Scopus | 85209999622 |
Keywords
ASJC Scopus subject areas
Keywords
- cultural commonsense knowledge, intercultural dialogues, knowledge distillation