Critical Success Factors of Business-managed IT: It Takes Two to Tango

Research output: Contribution to journalResearch articleContributedpeer-review


This paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information technology management for Business-managed IT. The results suggest that bilateral responsibility between the business unit and the IT organization is the most favorable governance option for Business-managed IT.


Original languageEnglish
Pages (from-to)220-240
Number of pages21
JournalInformation Systems Management
Issue number3
Publication statusPublished - 3 Jul 2022

External IDs

Scopus 85109590191
Mendeley 634dfb96-4679-3336-82fc-573b868c90ab
WOS 000669785700001
unpaywall 10.1080/10580530.2021.1938300
ORCID /0000-0002-9465-9679/work/142250658