Chatbot-Based Mood and Activity Journaling for Resource-Oriented CBT Support of Students

Research output: Contribution to book/Conference proceedings/Anthology/ReportConference contributionContributedpeer-review

Contributors

Abstract

A high prevalence of mental health disorders among students combined with a lack of sufficient psychological counseling and treatment options makes new approaches to mental health support necessary. One possibility to strengthen the resilience and mental well-being of students in a scalable, low-threshold approach is the use of chatbots. While numerous work exists on chatbot-based cognitive behavioral therapy (CBT), the acceptance and usability of a resource-oriented approach to chatbot-based CBT has thus far not been investigated. Moreover, existing chatbot-based systems use a categorical model for the tracking of emotional states, thereby limiting the complexity of tracked emotions. This paper presents a chatbot-based approach for the tracking of dimensional emotional states and activities in the scope of resource-oriented CBT support for students. The developed concept and system are presented and investigated in a single-arm user study focusing on the usability and acceptance of the system with the primary target group (N=9). Results indicate excellent usability and good acceptance with some room for improvement for future iterations of the system.

Details

Original languageEnglish
Title of host publicationDigital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management - 15th International Conference, DHM 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings
EditorsVincent G. Duffy
Pages177-188
Number of pages12
ISBN (electronic)978-3-031-61063-9
Publication statusPublished - 2024
Peer-reviewedYes

Publication series

SeriesLecture Notes in Computer Science
Volume14710
ISSN0302-9743

External IDs

Scopus 85196085854
ORCID /0000-0002-1890-4281/work/163766044

Keywords

Sustainable Development Goals

Keywords

  • Salutogenesis, Resource-oriented Psychotherapy, Chatbots, Conversational Agents, Cognitive Behavioral Therapy