Chatbot-Based Mood and Activity Journaling for Resource-Oriented CBT Support of Students
Research output: Contribution to book/Conference proceedings/Anthology/Report › Conference contribution › Contributed › peer-review
Contributors
Abstract
A high prevalence of mental health disorders among students combined with a lack of sufficient psychological counseling and treatment options makes new approaches to mental health support necessary. One possibility to strengthen the resilience and mental well-being of students in a scalable, low-threshold approach is the use of chatbots. While numerous work exists on chatbot-based cognitive behavioral therapy (CBT), the acceptance and usability of a resource-oriented approach to chatbot-based CBT has thus far not been investigated. Moreover, existing chatbot-based systems use a categorical model for the tracking of emotional states, thereby limiting the complexity of tracked emotions. This paper presents a chatbot-based approach for the tracking of dimensional emotional states and activities in the scope of resource-oriented CBT support for students. The developed concept and system are presented and investigated in a single-arm user study focusing on the usability and acceptance of the system with the primary target group (N=9). Results indicate excellent usability and good acceptance with some room for improvement for future iterations of the system.
Details
Original language | English |
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Title of host publication | Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management - 15th International Conference, DHM 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings |
Editors | Vincent G. Duffy |
Pages | 177-188 |
Number of pages | 12 |
ISBN (electronic) | 978-3-031-61063-9 |
Publication status | Published - 2024 |
Peer-reviewed | Yes |
Publication series
Series | Lecture Notes in Computer Science |
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Volume | 14710 |
ISSN | 0302-9743 |
External IDs
Scopus | 85196085854 |
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ORCID | /0000-0002-1890-4281/work/163766044 |
Keywords
Sustainable Development Goals
ASJC Scopus subject areas
Keywords
- Salutogenesis, Resource-oriented Psychotherapy, Chatbots, Conversational Agents, Cognitive Behavioral Therapy