Bridging communication gaps: the role of voice-enabled AI in medicine

Research output: Contribution to journalReview articleContributedpeer-review

Abstract

Recent advancements in voice-enabled artificial intelligence (AI), particularly end-to-end speech-to-speech models, are reshaping communication within health care. These models, such as OpenAI's Advanced Voice Mode (AVM), offer real-time, nuanced human-like interactions by capturing intonation and pitch, thereby enabling more natural machine-human dialogue. In this paper we explore the integration of voice-enabled AI into medical practice, highlighting the potential to improve clinical efficiency, medical education, and patient engagement by providing self-recorded use cases. While the benefits are promising-ranging from increased accessibility to reduced clinician workload-challenges remain in data security, reliability, integration with existing systems, and ethical use. Addressing these concerns through robust regulation, transparent development, and targeted training will be essential. Ultimately, voice-enabled AI holds transformative potential to bridge communication gaps in medicine and support more equitable, efficient, and patient-centered care.

Details

Original languageEnglish
Article number100138
Journal ESMO real world data and digital oncology
Volume8
Publication statusPublished - Jun 2025
Peer-reviewedYes

External IDs

PubMedCentral PMC12836547
ORCID /0000-0002-3730-5348/work/211722519

Keywords

Sustainable Development Goals