Balancing Identity and Transformation: The Digital and IT-Enabled Organizational Transformation of Hidden Champions

Research output: Contribution to book/Conference proceedings/Anthology/Report › Conference contribution › Contributed › peer-review

Abstract

Hidden champions (HCs) are highly specialized niche leaders whose competitive advantage is rooted in enduring identity anchors such as product excellence, craftsmanship, technological leadership, and customer intimacy. This makes HCs a theoretically salient context for studying digital transformation, as they must integrate digital technologies without undermining the identity foundations of their success. Drawing on a multiple mini-case study of 14 HCs, this study examines how digital and IT-enabled organizational transformation affect organizational identity. Building on and refining the distinction between digital transformation and IT-enabled organizational transformation, we show that transformation in HCs often unfolds as anchored digital transformation: digital initiatives may be strategically significant and organizationally far-reaching, yet remain tied to established product, service, or know-how logics. We contribute by introducing an identity-outcome typology comprising identity reinforcement, extension, and redefinition, explaining how HCs preserve identity continuity while integrating digital technologies.

Details

Original languageEnglish
Title of host publicationInternational Conference on Information Systems (ICIS) 2026
Publication statusPublished - 1 Dec 2026
Peer-reviewedYes

Conference

TitleInternational Conference on Information Systems 2026
SubtitleDigital Collaboration and Coexistence
Abbreviated titleICIS 2026
Duration13 - 16 December 2026
Website
Degree of recognitionInternational event
LocationLisbon Congress Centre
CityLisbon
CountryPortugal