Are Embodied Conversational Agents effective Tools for collecting Patient-reported Outcome Measures? - Towards a novel Approach in Multiple Sclerosis Care
Research output: Contribution to journal › Conference article › Contributed › peer-review
Contributors
Abstract
Treating chronic diseases often involves repeated assessments from the patient's perspective to guide therapy decisions and promote quality of care. Therefore, patient-reported outcome measures (PROMs) have been established in the form of questionnaires. One promising approach for collecting PROMs are embodied conversational agents (ECAs), which have the potential to make the questionnaire completion more engaging, interactive and lower the response burden for the patient. Building on Satisficing Theory, this research-in-progress paper reports on the design and preliminary evaluation of an ECA for multiple sclerosis patients. The results indicate that such a system meets the needs of the patients and motivates a comparative study to contribute further evidence on the use and advantage of ECAs for this purpose. Based on a literature review, an evaluation approach including a research model is derived, and implications for future research are discussed.
Details
Original language | English |
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Journal | International Conference on Information Systems (ICIS) |
Publication status | Published - 14 Dec 2022 |
Peer-reviewed | Yes |
Conference
Title | International Conference on Information Systems 2022 |
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Subtitle | Digitization for the Next Generation |
Abbreviated title | ICIS 2022 |
Duration | 9 - 14 December 2022 |
Website | |
Degree of recognition | International event |
Location | Bella Center Copenhagen |
City | Copenhagen |
Country | Denmark |
External IDs
ORCID | /0000-0002-6513-9017/work/160480101 |
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ORCID | /0000-0001-8799-8202/work/171553672 |
Keywords
ASJC Scopus subject areas
Keywords
- Conversational agents, Multiple sclerosis, Patient-reported outcomes