The paper addresses the role of artificial intelligence (AI) in promoting inclusive and diversity-aware learning environments in higher education. It emphasizes the importance of equal access to education, especially for people with different abilities and backgrounds. The narrative paper explores inclusive learning, personalized learning, adaptive learning through AI, and user models for inclusion. It emphasizes the diversity of learners, study-related disabilities, and the challenges of mental health in higher education. Examples of AI applications in the areas of adaptive learning, improving accessibility, and supporting mental health are presented. In addition, an outlook on future developments is given, highlighting the positive potential of AI in creating inclusive learning environments while pointing out the challenges related to addressing diversity and inclusion.