White, grey, black: Effects of XAI augmentation on the confidence in AI-based decision support systems
Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/Gutachten › Beitrag in Konferenzband › Beigetragen › Begutachtung
Beitragende
Abstract
AI-based decision support systems (DSS) have become increasingly popular for solving a variety of tasks in both, low-stake, and high-stake situations. However, due to their complexity, they often lack transparency into their decision process. Therefore, the field of explainable AI (XAI) has emerged to provide explanations for these black-box systems. While XAI research assumes an increase in confidence when using their augmented grey-box systems, test designs for this proposition are scarce. Therefore, we propose an empirical study to test the effect of black-box, grey-box, and white-box explanations on a domain expert's confidence in the system, and subsequently on the effectiveness of the overall decision process. For this purpose, we derive hypotheses from theory and implement AI-based DSS with XAI augmentations for low-stake and high-stake situations. Further, we provide detailed information on a future survey-based study, which we will conduct to complete this research-in-progress.
Details
| Originalsprache | Englisch |
|---|---|
| Titel | International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive |
| Herausgeber (Verlag) | Association for Information Systems |
| Seitenumfang | 9 |
| ISBN (elektronisch) | 9781733632553 |
| Publikationsstatus | Veröffentlicht - 2021 |
| Peer-Review-Status | Ja |
Publikationsreihe
| Reihe | International Conference on Information Systems (ICIS |
|---|
Konferenz
| Titel | 2020 International Conference on Information Systems - Making Digital Inclusive: Blending the Local and the Global, ICIS 2020 |
|---|---|
| Dauer | 13 - 16 Dezember 2020 |
| Stadt | Virtual, Online |
| Land | Indien |
Externe IDs
| ORCID | /0000-0002-1105-8086/work/183565100 |
|---|
Schlagworte
ASJC Scopus Sachgebiete
Schlagwörter
- Confidence, Decision support systems, Explainable AI, Maintenance, User-study