Trained to accept? A field experiment on consent dialogs

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

A typical consent dialog was shown in 2 x 2 x 3 experimental variations to 80,000 users of an online privacy tool. We find that polite requests and button texts pointing to a voluntary decision decrease the probability of consent - -in contrast to findings in social psychology. Our data suggests that subtle positive effects of polite requests indeed exist, but stronger negative effects of heuristic processing dominate the aggregated results. Participants seem to be habituated to coercive interception dialogs - -presumably due to ubiquitous EULAs - -and blindly accept terms the more their presentation resembles a EULA. Response latency and consultation of online help were taken as indicators to distinguish more systematic from heuristic responses.

Details

OriginalspracheEnglisch
TitelCHI '10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Seiten2403-2406
Seitenumfang4
ISBN (elektronisch)978-1-60558-929-9
PublikationsstatusVeröffentlicht - 2010
Peer-Review-StatusJa

Publikationsreihe

ReiheCHI: Conference on Human Factors in Computing Systems

Konferenz

Titel28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010
Dauer10 - 15 April 2010
StadtAtlanta, GA
LandUSA/Vereinigte Staaten

Externe IDs

ORCID /0000-0002-0466-562X/work/142246152

Schlagworte

Forschungsprofillinien der TU Dresden

Schlagwörter

  • an.on/jondonym, default button, eula, field experiment, informed consent, privacy notices, user behavior