"No matter I´ll be selected; in the next challenge I will be better!" - Understanding non-technical skill development in the gig economy

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragen

Beitragende

Abstract

While prior research on gig work environments studied necessary technical skills for information systems development (ISD) professionals and how they can be developed, the improvement of non-technical skills (NTS) has been rarely explored. However, to successfully engage in the gig work economy, the need for strong NTS is increasing. Based on an experiential learning theory (ELT) perspective, we explore how ISD professionals engaging in the gig economy develop NTS by following grounded theory methodology. Our results are threefold: first, we identify crucial NTS for gig workers. Second, we uncover how these NTS are developed in different phases of adapting to working on gig economy platforms. Third, we reveal several strategies for thriving in the gig economy. Based on our findings we develop a process model of non-technical skill development and discuss this model in relation to implications for gig economy literature and practice.

Details

OriginalspracheEnglisch
TitelProceedings of the 55th Hawaii International Conference on System Sciences
Redakteure/-innenTung Bui
Seiten4475-4484
Seitenumfang10
ISBN (elektronisch)9780998133157
PublikationsstatusVeröffentlicht - 2022
Peer-Review-StatusNein

Konferenz

Titel55th Hawaii International Conference on System Sciences 2022
KurztitelHICSS-55
Veranstaltungsnummer55
Dauer3 - 7 Januar 2022
Webseite
BekanntheitsgradInternationale Veranstaltung
Ortonline
LandUSA/Vereinigte Staaten

Externe IDs

Scopus 85144214840

Schlagworte

ASJC Scopus Sachgebiete