Individualizing Patient Pathways through Modularization: Design and Evaluation of Healthcare-Specific Modularization Parameters
Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/Gutachten › Beitrag in Konferenzband › Beigetragen › Begutachtung
Beitragende
Abstract
Some classes of person-oriented services such as healthcare services require individualization to be effective. Individualizing services and corresponding patient pathways are costly. To provide such services in an individualized, but also efficient manner, service modularization is known as a solution. Until now, modularization parameters that take healthcare specificities into account are missing. This paper closes this gap. Following a design science research approach, we iteratively build and evaluate a set of healthcare-specific modularization parameters. For requirements elicitation, refinement of the modularization parameters and their evaluation, we conduct interviews with domain experts from patient pathways in oncology care as well as with service design and business development experts. As main theoretical contribution, this paper provides design knowledge for the modularization of healthcare services. For practice, the set of parameters assists healthcare providers in the efficient provision of individualized, patient-centric solutions and patient pathways.
Details
Originalsprache | Englisch |
---|---|
Titel | Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023 |
Redakteure/-innen | Tung X. Bui |
Erscheinungsort | Honolulu, HI |
Herausgeber (Verlag) | Department of IT Management, Shidler College of Business, University of Hawaii |
Seiten | 1063-1072 |
Seitenumfang | 10 |
Band | 2023 |
ISBN (elektronisch) | 978-0-9981331-6-4 |
Publikationsstatus | Veröffentlicht - 3 Jan. 2023 |
Peer-Review-Status | Ja |
Publikationsreihe
Reihe | Annual Hawaii International Conference on System Sciences (HICSS) |
---|---|
ISSN | 0073-1129 |
Konferenz
Titel | 56th Hawaii International Conference on System Sciences 2023 |
---|---|
Kurztitel | HICSS-56 |
Veranstaltungsnummer | 56 |
Dauer | 3 - 6 Januar 2023 |
Webseite | |
Bekanntheitsgrad | Internationale Veranstaltung |
Ort | Hyatt Regency Maui |
Stadt | Maui |
Land | USA/Vereinigte Staaten |
Externe IDs
Scopus | 85152127345 |
---|---|
ORCID | /0000-0002-6019-7840/work/171064939 |
Schlagworte
ASJC Scopus Sachgebiete
Schlagwörter
- design science research, healthcare services, modularization parameters, patient pathways, service modularization