Individualizing Patient Pathways through Modularization: Design and Evaluation of Healthcare-Specific Modularization Parameters

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

Some classes of person-oriented services such as healthcare services require individualization to be effective. Individualizing services and corresponding patient pathways are costly. To provide such services in an individualized, but also efficient manner, service modularization is known as a solution. Until now, modularization parameters that take healthcare specificities into account are missing. This paper closes this gap. Following a design science research approach, we iteratively build and evaluate a set of healthcare-specific modularization parameters. For requirements elicitation, refinement of the modularization parameters and their evaluation, we conduct interviews with domain experts from patient pathways in oncology care as well as with service design and business development experts. As main theoretical contribution, this paper provides design knowledge for the modularization of healthcare services. For practice, the set of parameters assists healthcare providers in the efficient provision of individualized, patient-centric solutions and patient pathways.

Details

OriginalspracheEnglisch
TitelProceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023
Redakteure/-innenTung X. Bui
ErscheinungsortHonolulu, HI
Herausgeber (Verlag)Department of IT Management, Shidler College of Business, University of Hawaii
Seiten1063-1072
Seitenumfang10
Band2023
ISBN (elektronisch)978-0-9981331-6-4
PublikationsstatusVeröffentlicht - 3 Jan. 2023
Peer-Review-StatusJa

Publikationsreihe

ReiheAnnual Hawaii International Conference on System Sciences (HICSS)
ISSN0073-1129

Konferenz

Titel56th Hawaii International Conference on System Sciences 2023
KurztitelHICSS-56
Veranstaltungsnummer56
Dauer3 - 6 Januar 2023
Webseite
BekanntheitsgradInternationale Veranstaltung
OrtHyatt Regency Maui
StadtMaui
LandUSA/Vereinigte Staaten

Externe IDs

Scopus 85152127345
ORCID /0000-0002-6019-7840/work/171064939

Schlagworte

ASJC Scopus Sachgebiete

Schlagwörter

  • design science research, healthcare services, modularization parameters, patient pathways, service modularization

Bibliotheksschlagworte