Individualizing Patient Pathways through Modularization: Design and Evaluation of Healthcare-Specific Modularization Parameters

Publikation: Beitrag in FachzeitschriftKonferenzartikelBeigetragenBegutachtung

Beitragende

Abstract

Some classes of person-oriented services such as healthcare services require individualization to be effective. Individualizing services and corresponding patient pathways are costly. To provide such services in an individualized, but also efficient manner, service modularization is known as a solution. Until now, modularization parameters that take healthcare specificities into account are missing. This paper closes this gap. Following a design science research approach, we iteratively build and evaluate a set of healthcare-specific modularization parameters. For requirements elicitation, refinement of the modularization parameters and their evaluation, we conduct interviews with domain experts from patient pathways in oncology care as well as with service design and business development experts. As main theoretical contribution, this paper provides design knowledge for the modularization of healthcare services. For practice, the set of parameters assists healthcare providers in the efficient provision of individualized, patient-centric solutions and patient pathways.

Details

OriginalspracheEnglisch
Seiten (von - bis)1063-1072
Seitenumfang10
FachzeitschriftAnnual Hawaii International Conference on System Sciences (HICSS)
Jahrgang2023
PublikationsstatusVeröffentlicht - 3 Jan. 2023
Peer-Review-StatusJa

Konferenz

Titel56th Hawaii International Conference on System Sciences 2023
KurztitelHICSS-56
Veranstaltungsnummer56
Dauer3 - 6 Januar 2023
Webseite
BekanntheitsgradInternationale Veranstaltung
OrtHyatt Regency Maui
StadtMaui
LandUSA/Vereinigte Staaten

Externe IDs

Scopus 85152127345

Schlagworte

ASJC Scopus Sachgebiete

Schlagwörter

  • design science research, healthcare services, modularization parameters, patient pathways, service modularization

Bibliotheksschlagworte