In times of increasing heterogeneity of learners, German universities face, among others, the challenge of meeting the didactic demands for individual and student-centred learning. Teaching and its technological support through learning management systems (LMS) is currently structured as a one-size-fits-all principle. LMS are particularly useful for organising large numbers of students, providing learning content and creating opportunities for communication and cooperation. However, beyond these basic and proprietary technologies, there are highly specialized technologies that can provide individual support through learning analytics, in-process feedback and mentoring.

The article aims to outline how the quality of learning processes at German universities can be improved by technically combining different technologies and securing the data exchange between them. For this purpose, we describe the technical concept and the data cycle between different systems within the framework of the development of a so-called Mentoring Workbench. We consider this as a solution to combine the established infrastructures with innovative applications and tools, which support mentoring in a way that allows both university teachers and students to stick to their routines. They can do so by using their well-known LMS alongside specialised tools for delivering or gaining individual assistance and feedback.