Bridging Communication Gaps: Conceptual Enhancements for Video Conferencing with Autistic Users.

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

This study investigates how video conferencing systems can be improved to better support autistic individuals, who often struggle with speaker recognition, social cues, and sensory overload. These challenges can lead to misunderstandings and anxiety, limiting professional and social participation. To address these issues, we designed and evaluated video conferencing enhancements, including speaker identification, irony detection, and meeting agendas. Following a literature review and persona-based needs analysis, we developed nine low-fidelity prototypes in an iterative, user-centred process. Based on user feedback, including input from autistic individuals, we refined these into a high-fidelity prototype incorporating speaker highlighting and participant information boxes. Our results indicate improved usability and reduced disruption, though further customization is needed to accommodate individual needs. Both autistic and neurotypical users can benefit from the prototypically implemented features, indicating the potential for broader use.

Details

OriginalspracheEnglisch
TitelUniversal Access in Human-Computer Interaction
Redakteure/-innenMargherita Antona, Constantine Stephanidis
Seiten169-189
Seitenumfang21
ISBN (elektronisch)978-3-031-93848-1
PublikationsstatusVeröffentlicht - 2025
Peer-Review-StatusJa

Publikationsreihe

ReiheLecture Notes in Computer Science
Band15780
ISSN0302-9743

Externe IDs

ORCID /0000-0002-1890-4281/work/186182935
ORCID /0000-0002-6151-2152/work/186183364
Scopus 105008266607

Schlagworte

Schlagwörter

  • ASD, assistive technology, autism, hybrid meetings, inclusive communication, neurodivergence, video conferencing