Do Researchers Investigate what Practitioners Deem Relevant? Gaps Between Research and Practice in the Field of Information Systems Backsourcing

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

There is a common understanding amongst academics that information systems (IS) research sometimes has limited relevance for practitioners. This can be explained by the fact that research lags behind the fast moving IS environment, has limited practical applicability and is hard to access. We have focused on the research area of IS backsourcing, and analyzed practitioner literature to increase our understanding of topics of interest for practitioners, to determine a potential gap between academic and practitioner literature, and to identify future research directions in this field. We observed that most publications are either news or background articles, focusing on describing backsourcing cases. Additionally, we identified four recurring themes, namely reasons for backsourcing, presentation of survey results, discussion of industry trends, and backsourcing success stories. The main reasons identified to trigger backsourcing decisions are cost savings, quality improvements, and increasing control and flexibility. By comparing our findings with academic literature on IS backsourcing, we conclude that generally both literature types cover similar topics. However, researchers have a more formulative or interpretive focus than the often descriptive practitioner literature. Academic literature also examines a broader range of topics, while practitioner literature has a narrower focus. Additionally, we observe one difference regarding applied terminology: while researchers employ the term backsourcing, practitioners mostly use back in-house or insourcing. Our paper contributes to facilitating the exchange between academics and practitioners, presents topics to consider when aiming to increase practical relevance and provides researchers with concrete directions for future research within the field of IS backsourcing.

Details

OriginalspracheEnglisch
Titel2018 IEEE 20th Conference on Business Informatics, CBI 2018
Herausgeber (Verlag)IEEE Xplore
Seiten40-49
ISBN (elektronisch)978-1-5386-7016-3
ISBN (Print)978-1-5386-7017-0
PublikationsstatusVeröffentlicht - 2018
Peer-Review-StatusJa

Publikationsreihe

ReiheIEEE Conference on Business Informatics, CBI

Externe IDs

Scopus 85054081034
ORCID /0000-0002-9465-9679/work/142250690