Designing for Pragmatists and Fundamentalists: Privacy Concerns and Attitudes on the Internet of Things

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

Internet of Things (IoT) systems have aroused enthusiasm and concerns. Enthusiasm comes from their utilities in people daily life, and concerns may be associated with privacy issues. By using two IoT systems as case-studies, we examine users' privacy beliefs, concerns and attitudes. We focus on four major dimensions: the collection of personal data, the inference of new information, the exchange of information to third parties, and the risk-utility trade-off posed by the features of the system. Altogether, 113 Brazilian individuals answered a survey about such dimensions. Although their perceptions seem to be dependent on the context, there are recurrent patterns. Our results suggest that IoT users can be classified into unconcerned, fundamentalists and pragmatists. Most of them exhibit a pragmatist profile and believe in privacy as a right guaranteed by law. One of the most privacy concerning aspect is the exchange of personal information to third parties. Individuals' perceived risk is negatively correlated with their perceived utility in the features of the system. We discuss practical implications of these results and suggest heuristics to cope with privacy concerns when designing IoT systems.

Details

OriginalspracheEnglisch
TitelProceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems
Herausgeber (Verlag)Association for Computing Machinery (ACM), New York
Seiten21:1-21:10
Seitenumfang10
ISBN (elektronisch)9781450363778
PublikationsstatusVeröffentlicht - 2017
Peer-Review-StatusJa

Externe IDs

Scopus 85045105113
ORCID /0000-0002-5724-0094/work/142241497

Schlagworte