Automated Task Extraction from Emails: Aiding Autistic Individuals in the Workplace

Publikation: Beitrag in Buch/Konferenzbericht/Sammelband/GutachtenBeitrag in KonferenzbandBeigetragenBegutachtung

Beitragende

Abstract

The development of assistive technologies for autistic persons, particularly in the realm of email communication, is a burgeoning field that intersects multiple domains including human-computer interaction, natural language processing, and cognitive psychology. This research seeks to address this gap by developing an innovative assistive technology that leverages Natural Language Processing (NLP) techniques and Large Language Models (LLMs). The primary objective of this study is to create a tool that automatically extracts tasks and deadlines from emails, presenting them in a clear and user-friendly format. The proposed system aims to reduce cognitive load and improve task management for both autistic and neurotypical employees. The system was evaluated through a user study, demonstrating significant improvements in task comprehension and management efficiency. This study demonstrates the potential of NLP and LLM-based technologies to improve accessibility in professional communication. The insights gained from this study offer a strong foundation for future advancements in assistive email processing technologies.

Details

OriginalspracheEnglisch
TitelUniversal Access in Human-Computer Interaction
Redakteure/-innenMargherita Antona, Constantine Stephanidis
Seiten343–359
Seitenumfang17
ISBN (elektronisch)978-3-031-93848-1
PublikationsstatusVeröffentlicht - 2025
Peer-Review-StatusJa

Publikationsreihe

ReiheLecture Notes in Computer Science
Band15780
ISSN0302-9743

Externe IDs

unpaywall 10.1007/978-3-031-93848-1_23
dblp conf/hci/GollaschBDW25
ORCID /0000-0002-6151-2152/work/186183362
Scopus 105008265021

Schlagworte

Schlagwörter

  • ASD, assistive technology, autism, inclusive communication, neurodivergence, textual communication